At RIMREPAIR.CO.UK, we are committed to protecting your privacy and ensuring that your personal data is handled securely and responsibly. This Privacy Policy explains how we collect, use, and protect your information when you use our website or services.
1. Information We Collect
We may collect and process the following types of personal information:
- Name
- Email address
- Phone number
- Vehicle or service-related details provided through forms
- Any information you voluntarily submit via contact or quote forms
We may also collect limited technical data such as IP address, browser type, and website usage information for analytics and security purposes.
2. How We Use Your Information
We use your information to:
- Respond to enquiries and provide quotes
- Deliver rim repair services
- Communicate with you regarding appointments or services
- Improve our website and customer experience
- Comply with legal or regulatory requirements
We do not sell or rent your personal data to third parties.
3. Legal Basis for Processing (UK GDPR)
We process personal data based on one or more of the following lawful grounds:
- Your consent
- Performance of a contract or service request
- Compliance with legal obligations
- Legitimate business interests (such as customer support and service improvement)
4. Data Sharing
Your personal information may only be shared with:
- Service providers or contractors directly involved in delivering our services
- Legal or regulatory authorities where required by law
All third parties are required to handle your data securely and lawfully.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, misuse, or alteration.
6. Data Retention
We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy or to meet legal requirements.
7. Your Rights
Under UK data protection laws, you have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Object to or restrict processing
- Withdraw consent at any time
To exercise your rights, please contact us using the details below.
8. Cookies
Our website may use cookies to improve functionality and user experience. You can control cookie preferences through your browser settings.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external sites.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
11. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
RIMREPAIR.CO.UK
Email: info@rimrepair.co.uk
Phone: +44 141 554 0516